Refund / Exchange Policy

Buyer may return the unopened and uninstalled product(s) within 10-days of receipt. A Return Authorization Number is required.

Shipping costs to return items to us is the exclusive responsibility of the buyer. All other shipping and handling fees are non-refundable.

Products that have been opened, installed, or attempted to have been installed may not be returned for a refund.

Defective products will be serviced or replaced according to the product warranty. Contact the Certified Technician that performed the product installation to have your unit repaired and/or replaced according to the specific product warranty.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will quickly respond with instructions for returning items from your order.

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Top Kontrol® is a Registered Trademark of SecureTech Innovations, Inc.

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2355 Highway 36 West, Suite 400

Roseville, MN 55113